A strategy that aligns a company’s development/delivery of products/services with the current & future needs of a select set of customers to maximize their long-term financial value to the firm.
Do you ever get a customer that pays a low bill rate and never seems to be satisfied with your service? If that is the case, a customer-centric focus will be ideal for your company as it was for mine. WPG has implemented a customer-centric program into our Threat Management & Executive Protection Company. I highly recommend that all security companies consider such strategy and […]